Privacy Policy

To protect and maintain the security of your personal data, please read this Privacy Policy carefully before using this website.

This Privacy Policy explains how Tensor Technology Co., Ltd. and its affiliated companies (hereinafter referred to as the "Tensor Tech") collect, process, use, and protect personal data.

Unless otherwise defined in this Privacy Policy, the terms used herein shall have the same definitions as those in the Personal Data Protection Act.

Scope of This Privacy Policy

This Privacy Policy applies to individual visitors of this website, customers or suppliers of Tensor Tech, and users of Tensor Tech’s products or services.

It applies to all instances in which Tensor Tech collects or obtains personal data, including but not limited to:

When you visit this website,
When you register on this website to use its services,
When you purchase products or services from Tensor Tech through this website or via email,
When you interact with third-party content or advertisements on this website and receive third-party information.

This Privacy Policy applies only to personal data collected online through this website, email, or other digital tools and applications. It does not apply to data collected offline or in other forms.

This Privacy Policy does not apply to organizations outside of Tensor Tech. If you navigate to a third-party website through links on this website, your personal data will be governed by that third party’s privacy policy.

Personal Data Collected

Tensor Tech may collect the following types of personal data:

IP address
Device ID
Browser type and operating system
Browsing and click history, including timestamps
Full name
Contact phone number
Address
Email address
Identity verification information
Financial information
Details of purchased products or services (model, quantity, purchase date, etc.)
Feedback, reviews, and user experience regarding products and services

Methods of Data Collection

Tensor Tech may collect your personal data through the following channels:

By accessing or using this website, you agree to this Privacy Policy and consent to providing the above personal data. If you do not agree with this Privacy Policy or refuse to provide the required personal data, Tensor Tech may deny you access to the website or refuse to provide certain products or services.

When you access this website.
When you register an account, submit a form, or contact Tensor Tech through this website.
When you purchase products or services from Tensor Tech via this website or email.
When you interact with third-party content or advertisements on this website (including third-party plugins or cookies).
When personal data is obtained from third parties, such as credit reporting agencies or financial institutions.

Purposes of Collecting, Processing, and Using Personal Data

Tensor Tech may collect, process, and use your personal data for the following purposes:

To provide and enhance this website’s functionality and user experience.
To deliver Tensor Tech’s products and services.
For marketing and promotional purposes, including advertising Tensor Tech’s products and services, as well as those of its partners.
To develop new products, services, or conduct internal business research.
To provide customer support and after-sales services.
For insurance processing.
For internal statistical analysis and usage analytics.
To manage internal operations within Tensor Tech.
To prevent fraud, money laundering, and other illegal activities.
To maintain relationships with data subjects (e.g., customer relationship management).
To handle third-party claims or legal disputes.
To process, use, or disclose personal data as required by law.

Retention Period for Personal Data

Personal data will not be retained longer than necessary to achieve the purposes stated above. Once these purposes are fulfilled, Tensor Tech will delete, cease processing, or cease using your personal data.

However, you agree that Tensor Tech may retain, process, or use your personal data beyond the stated retention period to preserve evidence or as required for its business operations, to the extent permitted by applicable laws.

Sharing and Disclosure of Personal Data

Tensor Tech will not share your personal data with third parties except under the following circumstances:

Service Providers and Business Partners: Tensor Tech may share your data with cloud service providers or business partners located domestically and internationally. These parties assist with data storage, analytics, marketing, and payment processing to ensure the smooth operation of all services and products.
Corporate Transactions: In the event of a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or any other change in corporate ownership or control, Tensor Tech may transfer your personal data. You will be notified of such a transfer via a public announcement and through the contact information you provided.
Legal Compliance and Law Enforcement Requests: Tensor Tech may disclose your data to relevant authorities, regulators, government agencies, law enforcement, or courts in order to: Comply with legal obligations,
- Assist in crime prevention or investigations,
- Protect public interest,
- Prevent threats to life, safety, liberty, or property,
- Prevent serious harm to the rights of others,
- Protect your personal rights and interests.

Data Protection Measures

Tensor Tech employs appropriate technical and organizational measures to protect your personal data from unauthorized processing, use, or disclosure. However, data transmission over the internet is not entirely secure, and we cannot guarantee absolute security during transmission.
br/> Additionally, processing and use of your personal data may involve international data transfers. For example, our business partners who receive your data may be located in different countries or regions, meaning your data could be transferred across borders.

Cookies and Similar Technologies

Tensor Tech uses cookies and similar technologies to collect your personal data. For more details, please refer to our Cookie Policy.

Your Rights Regarding Personal Data

You have the following legal rights concerning your personal data:

The right to inquire or request access to your personal data.
The right to request a copy of your personal data.
The right to request corrections or updates to your personal data.
The right to request that data collection, processing, or use be suspended.
The right to request the deletion of your personal data.

Tensor Tech may charge a reasonable administrative fee for providing copies of personal data.

If you do not wish to receive marketing communications from Tensor Tech, you may notify us at any time, and we will cease using your personal data for marketing purposes.

To exercise your rights or if you have any privacy-related inquiries, please contact Tensor Tech at: Email: [email protected]

Updates to This Privacy Policy

Tensor Tech may update this Privacy Policy from time to time without prior notice. Updates will be posted on this page. Please review this policy periodically to stay informed of any changes.

Last Updated: January 2025